24/7/365 Support


Creating Clients for Life.

Despite all the time and effort invested in planning for your home electronics, we recognize the most meaningful part of your relationship with smartDevice begins the day you move in. With that in mind, we created smartCare, the most comprehensive and proactive home technology service plan available anywhere.

Technology plays a vital role in our lives today… at work, at home, and at play. Because you interact so frequently with the electronics in your home, when they fail, it is a major imposition…if not an emergency. Like your car, technology endures constant wear and tear. Scheduled maintenance, routine care and system updates are the only way to protect your smartDevice home from the unexpected.

With smartCare you are in the hands of the industry’s elite, trained to anticipate your needs and respond to your expectations. You can take comfort in knowing that you have access to ongoing support from the industry’s most experienced, educated and attentive service organization. Our primary goal is to prevent the inconvenience and frustration that occurs when devices stop working. If an issue does arise, we do whatever it takes to resolve the matter promptly.

smartCare includes benefits such as maximizing system “up-time”, regularly scheduled wellness checks, and proactive recommendations on technology updates to ensure that you are enjoying the best and the latest technology has to offer.

smartCare clients have access to smartDevice Home Manager, a unique and secure portal into your home(s), offering remote monitoring and diagnostics of your electronic systems. smartDevice Home Manager includes “self-healing” technology, fixing problems often before you are even aware of them.

With the responsive, white-glove service our clients have grown to expect, smartDevice consistently creates clients for life. You can rely on an enduring relationship with smartDevice over many years, and often across multiple properties.